Accessibility

BrowseAloud Features

The Town of Bracebridge is committed to providing quality service that is accessible to all persons.  With the use of BrowseAloud, you can visit the Town of Bracebridge website and have content read aloud along with using other reading support features.

BrowseAloud is free to users and simple to download.  

Accessibility in our Town

People with disabilities represent a significant and growing part of our population. Statistics Canada reports that about 1.9 million Ontarians have disabilities or approximately 16% of the population.  In less than 20 years, with an aging poputalion, it is estimated that approximately 20% of the population will have disabilities. One in seven people in Ontario have a disability. Creating a community where people every people who live and visits the community can fully participate makes good sense - for our people, business and community.  Accessibility simply means helping people with disabilities take part fully in life's activities, and removing barriers that people face in their day to day lives.

The Ontarians with Disabilities Act (ODA) was enacted in January 2001 with the purpose of improving access and inclusiveness for people with disabilities. The act was built on the strong foundation of the Human Rights Codewhich protects the rights of all Ontarians. The Accessibility for Ontarians with Disabilities Act was passed in 2005. Its goal is to make Ontario accessible for people with disabilities by 2025. Through province-wide accessibility standards, we will improve accessibility by identifying, breaking down and preventing barriers to accessibility.

Standards related to Accessibility have been and are in the process of being created.· The first standard that was developed was the Customer Service Standard.  The Accessibility Standard for Customer Service applies to all organizations (public, private and non-profit) that provide good or services either directly to the public or to other organizations in Ontario and that have one or more employees in Ontario. 

The Town of Bracebridge has adopted a Customer Service Policy that is found below.  In addition, the Town is continually looking for ways to improve our services for all members of the public.  Please feel free to complete the Customer Feedback form to help us determine how we can serve you more effectively.

Accessible Customer Service Policy

Accessible Customer Service Feedback Form

Ontario’s next three accessibility standards will remove barriers in three areas including Transportation (making it easier for people with disabilities to get where they need to go), Employment (expanding Ontario's labour pool and welcoming people with disabilities into more workplaces), and Information and Communications (giving people with disabilities access to more of the information we all depend on).

 Links:

Personal Mobility Devices (Scooters) in Bracebridge:  Safe Operating Procedures, 2012