Contact(s)
Riding with Bracebridge Transit means you're sharing space with other passengers and our operators. Here are some basic etiquette tips to help make everyone's trip as enjoyable as possible:
Bags and Backpacks |
Passengers with bags or backpacks are asked to be considerate of other passengers while manoeuvring on and off the bus. While seated, bags should be held on the passenger's lap. Bags, backpacks and other personal items may not occupy a seat or block aisles and exits. |
Bike Racks |
Bracebridge 'Ride the Wave' bus has a bike rack that can hold 2 regular bicycles. There is no extra fare to use the bike rack. Things to know before you board
Rack N' Roll - Guide to Loading and Unloading the Transit Bike Rack Loading a bicycle
Unloading a bicycle
Bike racks encourage active transportation, and combines the love of cycling and the convenience of Bracebridge Transit. Bike racks are great for commuters who want to use their bicycle as part of their commute. Explore new areas of the town or bicycle on a trail outside of your neighbourhood. Visit the Town's Active Transportation Plan for more information about cycling initiatives in Bracebridge or visit our Beaches, Parks and Trails page for more information on the various trails you can explore! |
Buggies and Large Articles |
When there is space and when other passengers will not be affected, shopping buggies and other large articles may be allowed on the bus at the operator's discretion. The operator has the authority to refuse such objects at any time that he/she feels safety may be compromised. |
Courtesy and Priority Seating |
Seating areas at the front of the bus on either side of the aisle are designated for passengers with greater need of a seat. It is a requirement under the Accessibility for Ontarians with Disabilities Act (AODA). The bus has a capacity of 20 seated passengers which includes 5 priority passenger seats, identified by blue upholstery. The priority seating area can be modified to accommodate 2 standard wheelchairs. Priority Seating
Priority Seating is for the use of passengers with a disability. These seats are located close to the front of the vehicle. Customers are expected to respect and obey the purpose of the designated seating area, which means: if you are sitting in one of these designated seats, you MUST vacate the seat for a passenger with a disability. Please note:
Courtesy Seating
Courtesy Seating is intended to provide additional seating for people who will benefit from having a seat near the front of the vehicle including:
If you are sitting in one of these designated seats, please respect its purpose and give up your seat to those who need it. Please note: Drivers/operators will not enforce this requirement or intervene in any dispute related to Courtesy Seating. We ask, however, that you respect this designated seating area and show consideration for those whose need is greater than your own. |
Dangerous Items, Materials or Carrying Containers |
For the safety of the public, firearms and other weapons are not permitted on Bracebridge Transit vehicles, shelters or stops. Toxic, flammable or hazardous substances or materials are not permitted with the exception of medically necessary materials. Individuals found with these items in their possession may be asked to leave the bus or Bracebridge Transit property. If the item is deemed as a threat to others, the proper authorities will be notified. |
Food and Beverages |
If you are going to eat or drink while riding with Bracebridge Transit, please be tidy and take your garbage with you to properly dispose of in a garbage or recycling bin. Alcoholic beverages are prohibited on the bus and in all Transit shelters. |
Keep Aisles Clear |
Travelling with bags, parcels, laptops, strollers or other items is acceptable on Bracebridge Transit, but please remember to keep them tucked away as much as possible to keep aisles clear so people can move through the bus safely and easily. Please keep free seats clear of items and available for someone to use. |
Lost and Found |
Bracebridge Transit is not responsible for lost, stolen or damaged bus passes. The owner is responsible for replacing these items at their expense. All lost items that are found by transit staff will be kept up to 90 days. If you believe you lost an item on the bus, contact Bracebridge Transit at 705-645-8444. |
Noise |
Talking on your cell phone is acceptable behaviour while riding the bus, but keeping your conversation quiet means you aren't sharing it with the rest of the bus. For your own privacy and for the courtesy of other passengers, please keep your voice quiet. Passengers using audio/visual equipment are asked to use earphones and adjust the volume accordingly so as to not disturb other passengers or the operator, and as determined by the operator. |
Operator |
Exercise courtesy towards the driver and passengers alike. Refrain from engaging the driver in unnecessary chit-chat when the bus is in motion. Do not 'hover' behind or beside the driver's seated area. Operators have the authority to deny passengers the right to board vehicles or remove any passenger who may be causing a disturbance or damaging the vehicle. |
Recreational Gear |
Passengers on Bracebridge Transit vehicles and at shelters or stops are not permitted to wear inline skates or roller skates or to use skateboards. These items should be removed and safely held at all times to prevent them from becoming a hazard. Ice skates should have ice guards or be properly enclosed in a bag. Large recreational items likely to inconvenience or jeopardize the safety of other passengers, such as bicycles, will not be permitted inside the bus cabin but instead can be transported on the bus using the bike rack, which is available on a first-come first-serve basis. |
Respectful Behaviour Required |
Operators have the authority to deny passengers the right to board vehicles or remove any passenger who may be causing a disturbance or damaging the vehicle. Respectful behaviour includes but is not limited to the following:
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Service Animals and Pets |
Passengers who require the support of a service animal are permitted to bring their service animal on to Bracebridge Transit vehicle. For the safety of all passengers, service animals must be securely leashed and under the care and control of the owner at all times. An operator may ask for confirmation of service animal certification. When service animals are present, please remember:
Note: Non-service animals and pets are not permitted on Bracebridge Transit vehicles. |
Smoking |
Smoking is strictly prohibited on any Bracebridge Transit vehicles and future shelters. |
Storage of Assistive Devices or Mobility Aids |
Where room is available and safe storage is possible, transit operators will ensure assistive devices/mobility aids are safely stored and secured within the bus. Walkers, canes, etc. should never obstruct the free flow or safety of other passengers in the aisle or entrance/exit area of buses. Persons using crutches, walkers, or other mobility aides are requested to fold or stow the aid in a safe place and out of the way. The bus has at least two seats that fold up. This area can be used by passengers traveling with strollers. The bus operator will fold and unfold these seats as required. However, should this seating area be marked as Priority Seating and a passenger with a disability boards the bus, they will be given priority for this space. |
Strollers |
The boarding and unloading of a stroller is the responsibility of the passenger. For the safety and well-being of young children in strollers, as well as other passengers and the operator, these guidelines must be followed:
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Winter Weather |
When taking the bus during snowy or icy weather:
School Bus Cancellations:Service will continue if the area school buses are cancelled. Bracebridge Transit is an important public service and every effort is made to maintain service during winter months. If service is not possible due to severe weather, notices will be posted to the public via the media, website, Facebook and Twitter. Some tips that can help make your ride more comfortable:
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