Corporate Services

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Administration Branch

This branch is responsible for the duties of Director of Corporate Services/Clerk under the Municipal Act, Planning Act, Municipal Freedom of Information and Protection of Privacy Act, and all other applicable legislation.

The programs and services this branch offers you include:

Front Counter reception at the municipal office
Preparation of meeting agendas and minutes
Preparation of municipal by-laws
Preparation of staff reports for Committee and Council
Responding to public enquiries
Providing information regarding Council activities
Processing Freedom of Information Requests
Issuing Marriage Licences, Death Registrations and Special Event Permits
Coordination and management of Municipal Elections
Processing incoming and outgoing mail
Processing property purchases and sales
Processing original road and shore road allowance closures
Management and coordination of corporate Information Technology (IT) requirements with service providers and vendors
Oversees the Organization-Wide Records Management System and has delegated authority to establish and amend the Records Retention Schedule.
Management of the Town's rental properties
Operation of 19 local cemeteries
Coordination of boardroom bookings

By-Law Branch

The By-Law Enforcement branch is responsible for the public education and enforcement of over 40 regulatory Town by-laws, including:

parking (on and off street, including vehicle idling)
dog control and licensing
business licencing
clean yards
burning
noise
docking

The By-Law Enforcement branch may be contacted to report a dog running loose or to pick up a dog caught by a member of the public. Dogs picked up for running at large within the municipality are boarded at the Muskoka Branch of the OSPCA located at 1234 Muskoka Road 118 West in Bracebridge.

By-Law Enforcement Officers enforce parking throughout the municipality, including fire routes and accessible parking spaces on private property. The By-Law Enforcement branch also issues business licences for refreshment vehicles, dog kennels and temporary vendors.

For information related to how by-law enforcement calls for service are triaged please see the council approved By-Law Enforcement Compliance Policy. The policy sets a guideline on how by-law compliance and enforcement services are delivered. This allows for a focus on public education, consistency, fairness, and commitment to service quality. The goal of by-law enforcement is not to penalize residents but, instead, to achieve compliance through education and information.

Our Chief By-Law Enforcement Officer has been appointed as the Town's Livestock Investigator under the Ontario Wildlife Damage Compensation Program and serves as a Fence Viewer under the Lines Fences Act.