To help keep our community safe and clean, the Town encourages residents to report problems related to roadways, garbage and recycling, water and sewer, parking and a wide variety of other municipal issues.
How to Report a Problem:
Call 705-645-5264 to report a problem during our regular business hours, Monday to Friday - 8:30 a.m. to 4:30 p.m.
Call the answering service 705-645-5264 for an emergency before or after regular business hours including the weekend.
When reporting a problem, provide:
- Description of the problem
- Location of problem (street/road address, or distance from a well-known landmark)
- Photo(s), if available
- Your contact information
To report a problem on:
|
Snow Clearing
|
- Road may have missed being cleared
- concern with snow removal
- snowy or icy sidewalk
Contact the Public Works Department at 705-645-5264.
For more information, please visit Winter Operations.
If you would like to report someone plowing or dumping snow from a private driveway onto the road, please document the incident and forward the information to the By-law Department, at 705-645-5264.
|
Street Lights
|
- Street light is out or flickers
- Street light is broken
Contact the Public Works Department at 705-645-5264.
When reporting a street light problem, please provide:
- closest street address to the affected light
- pole number
- your contact information
|
Traffic Lights and Signals
|
- Traffic Light is out or flickers
- Traffic Light is broken
- Pedestrian Signal is out or flickers
- Pedestrian Signal is broken
Contact the District Municipality of Muskoka - Public Works Department
|
Trees
|
- Unauthorized Tree Cutting
Contact the Planning and Development Department at 705-645-5264
|
Water and Sewer
|
- Sewage is backed up
- Sewage in basement
- Sewage drains not working
- No water
- Water bubbling up on Town property
Contact the District Municipality of Muskoka - Water and Sewer
|
|
