Library Technician (Bracebridge Library) | Open Until Filled

Library Technician II
Full-time, permanent

POSITION SUMMARY:

The Library Technician II provides advanced technical and public service support within the Bracebridge Library, with a focus on IT infrastructure, Makerspace technologies, and the Recording Studio. This role builds on the core responsibilities of the Library Technician I by expanding into direct IT support functions, including troubleshooting, systems support, and coordination with external Managed Service Providers (MSPs) under the direction of the Library Innovation & Technical Services Manager.
The position ensures the smooth operation of specialized technologies, supports the daily operation and maintenance of computers, networks, and AV equipment, and contributes to the development of innovative programming and services. The Library Technician II provides frontline support to both patrons and staff, helping the community connect with emerging technologies in a welcoming and accessible way.

CORE DUTIES AND RESPONSIBILITIES:

1. Technology Support & Maintenance
   • Provide frontline IT support to staff and patrons, including troubleshooting computers, printers, networks, and peripherals.
   • Install, configure, and maintain hardware, software, and peripheral devices, including imaging new computers and applying updates/patches.
   • Support system updates, software installations, and account access management in coordination with the Manager of IT.
   • Assist with setup and teardown of AV equipment for programs and events (projectors, sound systems, presentation equipment).
   • Document and maintain IT procedures, troubleshooting notes, and usage guides for staff and patrons.
   • Maintain statistics and reports related to IT support requests and outcomes.
     
     
2. Network & Systems Support
   • Assist with monitoring and maintaining reliable staff and public Wi-Fi and LAN connectivity.
   • Support basic data security measures, including antivirus software, firewalls, and backups, in collaboration with the Manager and MSPs.
   • Liaise with external MSPs for escalated issues, ensuring smooth resolution.
     
     
3. Makerspace and Recording Studio
   • Provide advanced support for the operation and maintenance of 3D printers, laser cutters, sewing machines, robotics, audio/video recording equipment, and other emerging technologies.
   • Assist with equipment calibration, minor repairs, and preventative maintenance.
   • Provide one-on-one and group training sessions for patrons and staff on Makerspace and Recording Studio technologies.
   • Support the Makerspace Coordinator in the planning and delivery of workshops, drop-in times, and outreach events.
   • Develop guides, tutorials, and training materials for technology use.
   • Contribute to the development and enforcement of safe use protocols for specialized equipment.
     
     
4. Inventory & Asset Management
   • Maintain inventory of library technology assets, including hardware, software, and licenses.
   • Track equipment lifecycle and provide input on replacement or upgrade needs.
   • Support the environmentally responsible disposal of obsolete or non-functional equipment.
     
     
5. Library Services & Technical Functions
   • Assist with receiving, processing, cataloguing, and repairing library materials, as required.
   • Support database maintenance, MARC record modifications, and digitization projects.
   • Provide assistance to patrons with digital services (Libby, databases, online tools).
   • Deliver 1:1 technology training and contribute to technology programming.
   • Provide coverage at public service desks, including circulation and information services, with a warm and welcoming approach.
   • Contribute to major library events and initiatives as needed.

QUALIFICATIONS REQUIRED:

• Library Technician Diploma; post-secondary education in IT, Computer Science, or related field an asset.
• Demonstrated experience in IT troubleshooting (hardware/software/peripherals).
• Experience with Makerspace and/or recording studio technologies (3D printing, laser cutting, AV recording, robotics, etc.).
• Knowledge of library cataloguing, MARC records, and database maintenance.
• Experience with multiple operating systems (Windows, macOS; mobile OS familiarity an asset).
• Strong communication skills with the ability to teach and train individuals of all ages and abilities.
• Excellent organizational, problem-solving, and time management skills.
• Ability to work collaboratively in a team environment while also exercising initiative and independence.
• Physical ability to perform the duties of the role, including lifting/moving up to 20 kg.
• Acceptable current criminal reference check.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

1. Requirement for sufficient physical ability and mobility to work in an office/library setting.
2. Ability to sit or stand for prolonged periods of time.
3. Required to view a computer screen for long periods of time.
4. Ability to routinely lift and move shipments in boxes up to 20 kg.
5. Occasional work in confined spaces (under desks, server closets).
6. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.
7. Work is conducted in close proximity to staff-used printer/fax/copier with frequent exposure to paper fibres and dust.
8. Requirement to juggle priorities, meet deadlines, verbally communicate to exchange information, and manage constant interruptions and changing demands during the course of a working day.

Health & Safety Requirements

Library staff members are responsible:

• To be familiar with and practice Library specific health & safety policies and procedures, as well as adopted related policies established by the Town of Bracebridge, and to provide a Police Record Name check as a condition of employment.
• To be familiar with and comply with the provisions of the Occupational Health and Safety Act and Regulations and achieve a Certificate of Completion for the Ministry of Labour Occupational Health and Safety awareness training.
• To take every possible precaution to protect themselves and fellow workers from health and safety hazards and unsafe situations.
• To report unsafe acts or conditions to their supervisor or the Library’s Health & Safety Representative or any contravention of the Occupational Health and Safety Act.
• To report any occupational injury or illness immediately to their supervisor.
• To use personal protective equipment, where required.

Physical Demands & Working Conditions

Hours: Fulltime – 35 hours per week.  Evening and weekend work will be required.

Physical: Requirement for sufficient physical ability and mobility to work in an office setting and in a field environment; to sit for prolonged periods of time; to routinely lift and move shipments in boxes up to 20 kg.; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to assemble minor furniture acquisitions.

Environment: Work is conducted in an office environment with some exposure to criticism from the public; close proximity to staff-used printer/fax/copier; frequent exposure to paper fibres and dust.
Requirement to juggle priorities, meet deadlines, verbally communicate to exchange information, deal with constant interruptions and changing demands during the course of a working day. Work outside normal working hours may be required occasionally.

Supervision

Supervisor: Library Innovation & Technical Services Manager

The successful applicant will be a team player with good oral and written communication skills; able to perform light physical work, bend, reach, and lift up to 20 kg and have the ability to follow procedures with accuracy and speed. This position will include shift work plus coverage for vacations and sick times. Occupational Health and Safety awareness training from the Ministry of Labour and WHMIS training will be required. Details for completing both these programs at no cost will be provided to the successful candidate at time of hire.

Compensation: $28.44 - $33.26 per hour commensurate with education/experience. This is a full-time, 35 hour per week, permanent position. Some evening and weekend work will be required. 

Date Posting Updated: December 24th, 2025

Please submit your cover letter and resume to:
Bracebridge Library
34 Salmon Avenue
Bracebridge, ON. P1L 1C1
Attention: Crystal Bergstrome, CEO & Chief Librarian

E-Mail: careers@bracebridgelibrary.ca

Review of resumes will begin on January 15, 2026. Position will remain open until filled. We thank all who apply; however, only those candidates selected for an interview will be contacted. No phone calls or follow-up inquiries, please. All personal information is collected under the authority of the Municipal Act, S.O. 2001, c. 25 and will be used to determine employment eligibility. The Bracebridge Library is an Equal Opportunity Employer and is committed to meeting its obligations under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Questions regarding collection of information or accommodation should be directed to the Library CEO at 705-675-4171